Cancellation Policy

If you want to cancel your booking, you are required to give a minimum of 2 hours’ notice of cancellation. Cancellation charges will be levied according to the following:

  • If cancelled before 12 hours of scheduled appointment no charges will be levied
  • If cancelled between 2-12 hours of scheduled appointment a cancellation charge of AED 100 will be levied.
  • Customer/User doesn’t have an option to reschedule the appointment 2 hours from scheduled time. In case, customer wish to do so, he/she must contact the administrator. The charges will be finalized then,
  • Please allow 7-10 working days to process your refund.